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Privacy Policy​​

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1. Introduction

This Privacy Policy defines how personal data of users of the Imagine 3D | Custom LED signs website (hereinafter: “website”, “we”, “our”, or “controller”) is collected, used, stored, and protected.

We are committed to protecting users’ privacy in accordance with applicable Slovenian and European legislation, especially Regulation (EU) 2016/679 (GDPR), the Personal Data Protection Act (ZVOP‑2), and the Electronic Communications Act (ZEKom‑2).

By using our website, you confirm that you are familiar with this Privacy Policy.

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2. Data Controller

The controller of personal data is:

Imagine 3D, Anej Serec s.p. Poljska ulica 12 9000 Murska Sobota Slovenia

info@imagine3d.si +386 51 220 033

Tax number (SI): 89897951

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3. Personal Data We Collect

We may collect the following data:

  • first and last name,

  • email address,

  • phone number,

  • data entered through contact forms,

  • IP address,

  • website usage data,

  • device and browser information,

  • cookies and analytics data.

If you make a purchase or order a service, we may also collect:

  • billing information,

  • order details,

  • payment information (we do not store payment card details directly).

 

4. Purpose of Processing Personal Data

We use personal data for:

  • operation and security of the website,

  • communication with users,

  • responding to inquiries,

  • performing services or fulfilling orders,

  • sending notifications and newsletters (with your consent),

  • analytics and improving user experience,

  • fulfilling legal obligations.

 

5. Legal Bases for Processing

We process personal data based on:

  • your consent,

  • performance of a contract or order,

  • legitimate interests of the controller,

  • legal obligations.

 

6. Cookies

Our website uses cookies for:

  • proper functioning of the site,

  • visit analytics,

  • improving user experience,

  • marketing purposes.

Upon your first visit, you can choose to:

  • accept all cookies,

  • reject non‑essential cookies,

  • customize settings.

You can manage cookies at any time through your browser settings.

 

7. Google Analytics and Third‑Party Services

For analytics, we may use third‑party services such as:

  • Google Analytics,

  • Meta Pixel,

  • Wix Analytics,

  • HubSpot,

  • other similar services.

These providers may process certain technical data in accordance with their own privacy policies.

 

8. Disclosure of Personal Data

We do not sell your personal data.

Data may be shared with:

  • contractual processors,

  • hosting providers,

  • analytics providers,

  • payment service providers,

  • government authorities when required by law.

All contractual partners are obligated to appropriately protect personal data.

 

9. Data Retention

We retain personal data only for as long as necessary for:

  • the purpose of processing,

  • performing a contract,

  • fulfilling legal obligations,

  • resolving legal claims.

After the retention period expires, data is deleted or anonymized.

 

10. Your Rights

In accordance with GDPR, you have the right to:

  • access your data,

  • correct your data,

  • delete your data,

  • restrict processing,

  • object to processing,

  • data portability,

  • withdraw consent.

You can submit a request to: info@imagine3d.si

You also have the right to file a complaint with:

Information Commissioner of the Republic of Slovenia Dunajska cesta 22 1000 Ljubljana https://www.ip-rs.si

 

11. Data Security

We use appropriate technical and organizational measures to protect personal data from:

  • unauthorized access,

  • loss,

  • misuse,

  • disclosure or destruction.

However, no system is completely secure.

 

12. Links to Other Websites

Our website may contain links to external websites. We are not responsible for their privacy policies.

 

13. Changes to the Privacy Policy

We may update this Privacy Policy occasionally. The updated version will be published on this website.

 

14. Contact

For questions regarding privacy or personal data processing, contact us:

Imagine 3D, Anej Serec s.p. info@imamgine3d.si +386 51 220 033

Last updated: 03.06.2026

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